Pathways Operations Officer
- The University of Western Australia
- Australia, WA
- Jul 24, 2026
Job Description:
- Play a key role in shaping the student experience and supporting successful transitions into university study.
- Build strong partnerships with secondary schools while coordinating impactful pathway programs.
- Full-time (1.0 FTE) appointment on a fixed term basis for 3 years.
- Base salary range: $99,040 – $104,669 p.a. (pro-rata) plus 17% superannuation.
About the area
The Office of the Deputy Vice-Chancellor (Education and Student Experience) provides strategic leadership across the University's education portfolio, driving excellence in learning, teaching, student experience, and academic quality. Within this environment, UWA Pathways supports students as they transition into higher education, creating opportunities for success through innovative pathway programs and strong engagement with partner schools.
About the opportunity
- Coordinate the operational delivery of Pathway Programs, including planning, scheduling, administration, and continuous process improvement.
- Provide high-quality student support, responding to enquiries, monitoring engagement and progression, and helping students navigate their pathway journey.
- Build strong relationships with partner schools and internal stakeholders to support student recruitment, transition, participation, and program effectiveness.
About you
- Relevant tertiary qualifications, or an equivalent combination of education and professional experience.
- Experience coordinating administration, services, or programs within a complex organisation, with an ability to contribute to operational planning and service delivery.
- Strong customer service and stakeholder engagement skills, with experience managing enquiries, resolving issues, and supporting positive customer or student outcomes.
- Excellent interpersonal, communication, organisational, and time management skills, including the ability to manage competing priorities and build productive relationships with a broad range of stakeholders.
- Demonstrated initiative, problem-solving capability, and proficiency across common business technologies, including Microsoft Office applications, databases, and communication systems.
Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations. A current Working with Children Check will be required by the successful applicant.
Position description: 
Pathway Operations Officer PD.pdf
To learn more about this opportunity, please contact Helen Rogers at [email protected]
For enquiries on the recruitment process, please contact Zander Ribbens at [email protected]
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.
Closing date: 11:55 PM AWST on Friday 7th August 2026.
This position is only open to applicants with relevant rights to work in Australia.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.
If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at [email protected] with details of your query. To enable a quick response, please include the 6-digit job reference number.
The University of Western Australia (UWA) is one of Australia's leading universities and has an international reputation for excellence in teaching, learning and research.
It has almost 24,000 students enrolled...
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Job Description:
- Play a key role in shaping the student experience and supporting successful transitions into university study.
- Build strong partnerships with secondary schools while coordinating impactful pathway programs.
- Full-time (1.0 FTE) appointment on a fixed term basis for 3 years.
- Base salary range: $99,040 – $104,669 p.a. (pro-rata) plus 17% superannuation.
About the area
The Office of the Deputy Vice-Chancellor (Education and Student Experience) provides strategic leadership across the University's education portfolio, driving excellence in learning, teaching, student experience, and academic quality. Within this environment, UWA Pathways supports students as they transition into higher education, creating opportunities for success through innovative pathway programs and strong engagement with partner schools.
About the opportunity
- Coordinate the operational delivery of Pathway Programs, including planning, scheduling, administration, and continuous process improvement.
- Provide high-quality student support, responding to enquiries, monitoring engagement and progression, and helping students navigate their pathway journey.
- Build strong relationships with partner schools and internal stakeholders to support student recruitment, transition, participation, and program effectiveness.
About you
- Relevant tertiary qualifications, or an equivalent combination of education and professional experience.
- Experience coordinating administration, services, or programs within a complex organisation, with an ability to contribute to operational planning and service delivery.
- Strong customer service and stakeholder engagement skills, with experience managing enquiries, resolving issues, and supporting positive customer or student outcomes.
- Excellent interpersonal, communication, organisational, and time management skills, including the ability to manage competing priorities and build productive relationships with a broad range of stakeholders.
- Demonstrated initiative, problem-solving capability, and proficiency across common business technologies, including Microsoft Office applications, databases, and communication systems.
Note: Employment checks will include information on gender-based violence, sexual harassment, and related misconduct to meet legal obligations. A current Working with Children Check will be required by the successful applicant.
Position description: Pathway Operations Officer PD.pdf
To learn more about this opportunity, please contact Helen Rogers at [email protected]
For enquiries on the recruitment process, please contact Zander Ribbens at [email protected]
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.
Closing date: 11:55 PM AWST on Friday 7th August 2026.
This position is only open to applicants with relevant rights to work in Australia.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.
If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at [email protected] with details of your query. To enable a quick response, please include the 6-digit job reference number.
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