Job Description:

• Drive integrity through policy and practice
• UC Level 8, Salary Range $116,009 pa - $129,394 pa plus 17% Super
• Full Time Continuing Opportunity

About us:

University of Canberra’s vision is that “Together we work to empower, connect and share knowledge with our people, cultures and places.” UC is engrained in the local community and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra has been ranked in the top 7 universities in the world for reducing inequalities (THE Impact Rankings 2024).

About the role:

We are looking for a highly organised and detail-oriented Integrity and Resolution Officer to join the University's Institutional Quality Assurance team.

In this diverse role, you will support the fair, timely and effective management of student complaints, grievances, misconduct appeals and medical leave matters, helping to ensure the University meets its legislative obligations while delivering positive outcomes for students and stakeholders.

Key responsibilities:

• Supporting the management of complex student cases.
• Providing secretariat support to the Student Appeals Committee, the Medical Appeals Panel and the Student Conduct Committee.
• Assisting with managing student grievance, misconduct and serious misconduct appeals and medical leave matters, ensuring effective communication, record keeping and outcomes.

Position Description: Integrity and Resolution Officer.pdf

About you:

You are a highly organised professional with excellent written communication skills and a strong eye for detail. You can confidently interpret and apply policies and procedures, balancing compliance requirements with sound judgement and discretion when managing sensitive matters. You build positive relationships with a wide range of stakeholders and thrive in a collaborative environment.

Experience in a tertiary education, governance, integrity or compliance setting will be highly regarded.

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits which can be explored on our “Work at UC” site which includes:

• Flexible working arrangements and Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy 2023-2032. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. As such, the successful candidate will be required to obtain a current ACT working with vulnerable people registration.

What we need from you: To be considered for this position, we require your CV and a cover letter explaining what skills you would bring to the role; no additional documents are necessary.

Submit your Application through the “Apply Now” tab. Please submit your CV and a one-page cover letter outlining how your skills and experience align with the requirements of the position.

For job specific information: Beth Van Coller, Manager, Integrity & Resolution, [email protected].

For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email [email protected]. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday 26 July 2026