Student and Academic Administration Officer
- The University of Queensland
- Australia, QLD
- Jul 10, 2026
Job Description:
Full-time, continuing position
Base salary will be in the range $83,776.43 - $93,121.40 + 17% super (HEW Level 5)
Based at our St Lucia location
About This Opportunity
Join a collaborative and purpose-driven team within the Faculty of Science, where you will play a vital role in delivering high quality, student-centred administrative services across a multi-campus School. As a Student and Academic Administration Officer, you will be a key point of contact for students, supporting them throughout their academic journey while contributing to a connected and responsive service environment.
This is a dynamic, fast-paced role where no two days are the same, offering the opportunity to build meaningful relationships and develop a broad understanding of the student lifecycle. From time to time, you may have the opportunity to travel between the St Lucia and Gatton campuses to support team collaboration, attend training or planning days, and build strong relationships with academic and professional staff, with travel time recognised as part of your working day.
Key responsibilities will include:
Provide accurate, timely advice and support to students, academic and professional staff across a range of student administration matters.
Process applications and documentation relating to admissions, enrolment, progression, examinations, and study programs in line with policies and procedures.
Undertake academic administration activities including timetabling, course and system updates, exam preparation, and grade processing.
Support continuous improvement by reviewing processes, maintaining data accuracy, and contributing to efficient and effective service delivery.
About You
An undergraduate degree in a relevant field or an equivalent combination of experience and education/training.
Proven ability to manage competing priorities, meet deadlines, and maintain accuracy in a busy environment.
Strong customer service skills with a commitment to delivering responsive and student-focused support.
Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
High level organisational skills and attention to detail.
Ability to work both independently and collaboratively within a high-performing team environment.
Demonstrated initiative and sound judgement when resolving issues or responding to enquiries.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.
Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.
Interested?
For more information about this opportunity, please contact Simone Fox via [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, qualifications and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623.
Applications close Sunday 19 July 2026 at 11.00pm AEST (R-66863). Please note that interviews have been tentatively scheduled 29 July 2026.
For more than a century, The University of Queensland (UQ) has created positive change for society by delivering knowledge leadership for a better world.
UQ ranks among the world’s top universities, as...
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Job Description:
Full-time, continuing position
Base salary will be in the range $83,776.43 - $93,121.40 + 17% super (HEW Level 5)
Based at our St Lucia location
About This Opportunity
Join a collaborative and purpose-driven team within the Faculty of Science, where you will play a vital role in delivering high quality, student-centred administrative services across a multi-campus School. As a Student and Academic Administration Officer, you will be a key point of contact for students, supporting them throughout their academic journey while contributing to a connected and responsive service environment.
This is a dynamic, fast-paced role where no two days are the same, offering the opportunity to build meaningful relationships and develop a broad understanding of the student lifecycle. From time to time, you may have the opportunity to travel between the St Lucia and Gatton campuses to support team collaboration, attend training or planning days, and build strong relationships with academic and professional staff, with travel time recognised as part of your working day.
Key responsibilities will include:
Provide accurate, timely advice and support to students, academic and professional staff across a range of student administration matters.
Process applications and documentation relating to admissions, enrolment, progression, examinations, and study programs in line with policies and procedures.
Undertake academic administration activities including timetabling, course and system updates, exam preparation, and grade processing.
Support continuous improvement by reviewing processes, maintaining data accuracy, and contributing to efficient and effective service delivery.
About You
An undergraduate degree in a relevant field or an equivalent combination of experience and education/training.
Proven ability to manage competing priorities, meet deadlines, and maintain accuracy in a busy environment.
Strong customer service skills with a commitment to delivering responsive and student-focused support.
Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
High level organisational skills and attention to detail.
Ability to work both independently and collaboratively within a high-performing team environment.
Demonstrated initiative and sound judgement when resolving issues or responding to enquiries.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.
Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.
Interested?
For more information about this opportunity, please contact Simone Fox via [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, qualifications and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623.
Applications close Sunday 19 July 2026 at 11.00pm AEST (R-66863). Please note that interviews have been tentatively scheduled 29 July 2026.
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