Dental Clinic Receptionist
- The University of Queensland
- Australia, QLD
- Jul 7, 2026
Job Description:
Full-time, continuing position
Base salary will be in the range $79,096.42 - $83,863.22 + 17% super (HEW Level 4)
Based at our Herston Campus
About This Opportunity
Join a collaborative and purpose-driven clinical environment where your contribution directly supports the next generation of dental professionals and enhances patient care outcomes. As a Clinic Officer within a vibrant, student-led dental clinic at Herston, you will play a vital role in ensuring smooth, efficient daily operations while delivering a welcoming and high-quality experience for patients, students, and staff. Working closely with the Clinic Manager and broader team, you will be part of a connected network committed to excellence, service, and continuous improvement.
Key responsibilities will include:
Coordinating day-to-day clinic operations, including patient scheduling and administrative workflows to support teaching and clinical requirements
Delivering professional, patient-focused reception services and ensuring a seamless and positive clinic experience
Maintaining accurate records and supporting the effective use of the clinic’s practice management systems, including quality data entry oversight
Supporting financial processes such as invoicing, payments, reconciliations, and procurement in line with University policies
This is a full-time, continuing position at HEW Level 4.
About You
You are an organised, empathetic and service-oriented professional who thrives in a fast-paced healthcare environment. You bring a strong sense of accountability and take pride in creating positive experiences for patients and colleagues alike.
You will demonstrate:
Completion of a diploma level qualification or Certificate IV, or an equivalent combination of relevant training and experience
Proven experience in a dental or healthcare setting, with a strong focus on reception and administrative functions
High level proficiency in computer systems, including Microsoft Office and practice management software
Strong organisational skills and the ability to manage competing priorities in a dynamic clinical environment
Excellent interpersonal and communication skills, with the ability to engage respectfully with diverse patients, students, and staff
A professional, courteous approach and commitment to delivering exceptional customer service
Ability to work collaboratively within a team and adapt to changing operational needs
An understanding of financial processes such as billing, receipting, and reconciliations
Experience with EFTPOS and HiCAPS claims, and familiarity with dental terminology and treatment processes, will be highly regarded.
About UQ
As part of the UQ community, you will work alongside passionate and high-performing colleagues in a university consistently ranked among the world’s leading institutions. At UQ, you will be part of a community that is collaborative, inclusive, and driven by a shared purpose to create meaningful change.
We are proud to provide our staff with a supportive and inspiring environment that encourages growth, innovation and wellbeing. Our people are empowered to contribute ideas, develop their careers, and make a lasting impact.
The benefits of joining UQ include:
Up to 26 weeks paid parental leave
17.5% annual leave loading
Flexible working arrangements
Access to health and wellness programs, including discounted health insurance and fitness initiatives
Professional development opportunities, including Study for Staff
A vibrant campus environment with world-class facilities and a strong sense of community
Interested?
For more information about this opportunity, please contact Anna Barrett [email protected].
For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, criminal history checks, mandatory immunisations and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
We are dedicated to equity, diversity and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
Applications close Monday 20 July 2026 at 11.00pm AEST (R-64941).
For more than a century, The University of Queensland (UQ) has created positive change for society by delivering knowledge leadership for a better world.
UQ ranks among the world’s top universities, as...
Job ID:
Location:
Job Views:
Employment Type:
Job Description:
Full-time, continuing position
Base salary will be in the range $79,096.42 - $83,863.22 + 17% super (HEW Level 4)
Based at our Herston Campus
About This Opportunity
Join a collaborative and purpose-driven clinical environment where your contribution directly supports the next generation of dental professionals and enhances patient care outcomes. As a Clinic Officer within a vibrant, student-led dental clinic at Herston, you will play a vital role in ensuring smooth, efficient daily operations while delivering a welcoming and high-quality experience for patients, students, and staff. Working closely with the Clinic Manager and broader team, you will be part of a connected network committed to excellence, service, and continuous improvement.
Key responsibilities will include:
Coordinating day-to-day clinic operations, including patient scheduling and administrative workflows to support teaching and clinical requirements
Delivering professional, patient-focused reception services and ensuring a seamless and positive clinic experience
Maintaining accurate records and supporting the effective use of the clinic’s practice management systems, including quality data entry oversight
Supporting financial processes such as invoicing, payments, reconciliations, and procurement in line with University policies
This is a full-time, continuing position at HEW Level 4.
About You
You are an organised, empathetic and service-oriented professional who thrives in a fast-paced healthcare environment. You bring a strong sense of accountability and take pride in creating positive experiences for patients and colleagues alike.
You will demonstrate:
Completion of a diploma level qualification or Certificate IV, or an equivalent combination of relevant training and experience
Proven experience in a dental or healthcare setting, with a strong focus on reception and administrative functions
High level proficiency in computer systems, including Microsoft Office and practice management software
Strong organisational skills and the ability to manage competing priorities in a dynamic clinical environment
Excellent interpersonal and communication skills, with the ability to engage respectfully with diverse patients, students, and staff
A professional, courteous approach and commitment to delivering exceptional customer service
Ability to work collaboratively within a team and adapt to changing operational needs
An understanding of financial processes such as billing, receipting, and reconciliations
Experience with EFTPOS and HiCAPS claims, and familiarity with dental terminology and treatment processes, will be highly regarded.
About UQ
As part of the UQ community, you will work alongside passionate and high-performing colleagues in a university consistently ranked among the world’s leading institutions. At UQ, you will be part of a community that is collaborative, inclusive, and driven by a shared purpose to create meaningful change.
We are proud to provide our staff with a supportive and inspiring environment that encourages growth, innovation and wellbeing. Our people are empowered to contribute ideas, develop their careers, and make a lasting impact.
The benefits of joining UQ include:
Up to 26 weeks paid parental leave
17.5% annual leave loading
Flexible working arrangements
Access to health and wellness programs, including discounted health insurance and fitness initiatives
Professional development opportunities, including Study for Staff
A vibrant campus environment with world-class facilities and a strong sense of community
Interested?
For more information about this opportunity, please contact Anna Barrett [email protected].
For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include: verification of the right to work in Australia, criminal history checks, mandatory immunisations and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
We are dedicated to equity, diversity and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
Applications close Monday 20 July 2026 at 11.00pm AEST (R-64941).
Posted:
