Student and Academic Support Assistant
- The University of Queensland
- Australia, QLD
- Jul 3, 2026
Job Description:
Full-time, continuing position
Base salary will range from $79,096 - $83,863 (HEW Level 4) + 17% Superannuation
Based at our vibrant St Lucia campus
About This Opportunity
We are seeking a personable, highly motivated and organised Student and Academic Support Assistant to join the School of Health and Rehabilitation Sciences on a permanent basis.
Working within a high-performing Student and Academic Support Unit, you will play a vital role in delivering an exceptional student experience. In this dynamic position, you will support both students and staff through friendly, responsive, accurate and high-quality administrative services, contributing to a culture that values teamwork, collegiality and outstanding service.
Key responsibilities will include:
Providing front-of-house reception services including room bookings, equipment loans and mail management
Supporting student and academic administration processes, including application processing and enquiry triage
Maintaining office operations including supplies, data entry and general administrative support
Facilitating access to specialist school spaces and systems
Examination viewings and invigilation
Processing student applications for overseas professional registration
Supporting outreach and engagement activities such as UQ Expo and careers events
About You
Our ideal candidate will possess:
Completion of a diploma level qualification or an equivalent combination of relevant experience and education/training.
Ability to work as part of a team, and a commitment to providing high level service.
Demonstrated ability to organise workflow to meet competing demands and deadlines.
High level of attention to detail and accuracy in written work.
Excellent interpersonal skills, and an empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
High level computing skills, preferably using Microsoft Office software. Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, JAC, Unitask, Business Objects, and the use of CRM systems is desirable.
About UQ
As part of the UQ community, you will work alongside inspiring and inquisitive colleagues in a collaborative and inclusive environment where your contribution is valued. Together, we are united by a shared purpose to create meaningful change for our communities and the world.
Join a community where excellence is at the heart of everything we do, and where you’ll be supported to grow, contribute and thrive. You will also enjoy a wide range of benefits including generous paid parental leave, 17% super, health and wellbeing programs, and opportunities for professional development.
Interested?
For more information about this opportunity, please contact Jessica Sinclair, Manager, Student and Academic Administration at [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (R-66702) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include verification of the right to work in Australia, a criminal history check, and other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We’re dedicated to equity, diversity and inclusion. We recognise that career pathways differ, and we encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to opportunity. We’re also happy to support accessibility needs throughout the recruitment process.
Applications close Thursday 9 July 2026 at 11.00pm AEST (Job Reference Number: R-66702).
For more than a century, The University of Queensland (UQ) has created positive change for society by delivering knowledge leadership for a better world.
UQ ranks among the world’s top universities, as...
Job ID:
Location:
Job Views:
Employment Type:
Job Description:
Full-time, continuing position
Base salary will range from $79,096 - $83,863 (HEW Level 4) + 17% Superannuation
Based at our vibrant St Lucia campus
About This Opportunity
We are seeking a personable, highly motivated and organised Student and Academic Support Assistant to join the School of Health and Rehabilitation Sciences on a permanent basis.
Working within a high-performing Student and Academic Support Unit, you will play a vital role in delivering an exceptional student experience. In this dynamic position, you will support both students and staff through friendly, responsive, accurate and high-quality administrative services, contributing to a culture that values teamwork, collegiality and outstanding service.
Key responsibilities will include:
Providing front-of-house reception services including room bookings, equipment loans and mail management
Supporting student and academic administration processes, including application processing and enquiry triage
Maintaining office operations including supplies, data entry and general administrative support
Facilitating access to specialist school spaces and systems
Examination viewings and invigilation
Processing student applications for overseas professional registration
Supporting outreach and engagement activities such as UQ Expo and careers events
About You
Our ideal candidate will possess:
Completion of a diploma level qualification or an equivalent combination of relevant experience and education/training.
Ability to work as part of a team, and a commitment to providing high level service.
Demonstrated ability to organise workflow to meet competing demands and deadlines.
High level of attention to detail and accuracy in written work.
Excellent interpersonal skills, and an empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
High level computing skills, preferably using Microsoft Office software. Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, JAC, Unitask, Business Objects, and the use of CRM systems is desirable.
About UQ
As part of the UQ community, you will work alongside inspiring and inquisitive colleagues in a collaborative and inclusive environment where your contribution is valued. Together, we are united by a shared purpose to create meaningful change for our communities and the world.
Join a community where excellence is at the heart of everything we do, and where you’ll be supported to grow, contribute and thrive. You will also enjoy a wide range of benefits including generous paid parental leave, 17% super, health and wellbeing programs, and opportunities for professional development.
Interested?
For more information about this opportunity, please contact Jessica Sinclair, Manager, Student and Academic Administration at [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (R-66702) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.
Other Information
Pre-employment checks may include verification of the right to work in Australia, a criminal history check, and other integrity and conduct requirements.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We’re dedicated to equity, diversity and inclusion. We recognise that career pathways differ, and we encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to opportunity. We’re also happy to support accessibility needs throughout the recruitment process.
Applications close Thursday 9 July 2026 at 11.00pm AEST (Job Reference Number: R-66702).
Posted:
