Job Description:

• Full time (36.25 hours per week) | Continuing Appointment
• HEWL 5 $78,740 - $89,310 +17% Super & excellent benefits

• Make a real difference supporting Indigenous education, research and community engagement.

• Join a culturally supportive team committed to authenticity, respect and positive impact.

• Grow your skills and career in a role that offers variety, development and meaningful work.

Make a meaningful contribution every day

The Indigenous Education & Research Centre (IERC) is seeking an Aboriginal or Torres Strait Islander Administrative Officer to provide high‑quality, culturally grounded administrative support to staff, students and community partners. If you thrive in a busy environment, enjoy helping people and want to contribute to positive outcomes for Indigenous learners and researchers, this role is for you.

About the role

You’ll deliver professional, customer‑focused administrative services that keep the Centre running smoothly. Your day will include preparing documents and correspondence, coordinating schedules and diaries, managing enquiries, supporting communication across the Centre, and contributing to continuous improvement of processes and service quality.

What you’ll bring

• Strong communication skills and the ability to work respectfully with people from diverse backgrounds.

• Confidence using Microsoft Office and administrative systems.

• Excellent customer service skills and the ability to manage high volumes of enquiries.

• Strong organisation and time‑management skills, with the ability to prioritise competing deadlines.

• Ability to work independently and collaboratively within a supportive team.

Important information

• This position is identified for Aboriginal and Torres Strait Islander people.

• A current Working with Children Blue Card (or ability to obtain one quickly) is required.

• Occasional travel within Queensland, including overnight stays, may be required.

Why join the IERC?

You’ll be part of a supportive, culturally grounded team dedicated to advancing Indigenous education and research. At JCU, you’ll contribute to meaningful work that supports students, communities and the future of the Tropics.

In return, you'll enjoy:

• A collaborative and supportive team environment.
• Flexible work arrangements where operationally appropriate.
• Generous superannuation and leave entitlements, including cultural leave and leave loading
• Generous salary
• Professional development opportunities.

Ready to make a difference?

If you’re passionate about supporting Indigenous education and enjoy delivering high‑quality administrative support, we’d love to hear from you.

Click the ‘Apply’ button or visit the JCU Careers Page and follow these steps:

1. Complete the online application form
2. Upload your current resume
3. Upload a cover letter outlining your experience and how your skills align with the role

For more information, please contact Tupoa Guligo on 4781 5492 or via email [email protected]