WIL Administrator, Operations
- University of New South Wales
- Australia, NSW
- Jun 17, 2026
Job Description:
- Employment Type: Full-time (35 hours per week)
- Duration: Fixed-term contract for 2 years
- Remuneration: $88,717 - $100,386 + 17% Superannuation + Leave Loading
- Location: UNSW Kensington Campus
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
The Work Integrated Learning (WIL) team supports Faculty initiatives that strengthen student engagement and enhance the student experience through work-readiness and professional development opportunities.
As the WIL Administrator, you will provide high-quality administrative support across Work Integrated Learning courses and student placements. Working closely with students, academic staff, and external placement providers, you will help ensure placement activities are delivered efficiently, compliantly, and in line with University and government requirements.
The role reports to the Senior WIL Officer (Team Lead) and supports WIL administration across the Faculty.
Responsibilities Summary:
- Provide administrative support across all WIL courses and placement activities, ensuring deadlines and compliance requirements are met.
- Act as the first point of contact for students, staff and external stakeholders, responding to enquiries and providing advice on WIL processes.
- Support placement eligibility and compliance checks prior to student placements.
- Coordinate administrative activities associated with WIL courses, including attendance, eligibility, results processing and documentation management.
- Manage placement allocations within the Placement Management System, including allocation of supervisors and academic liaisons.
- Process Education Teacher Supervision (TSUPP) payments accurately and efficiently.
- Monitor and follow up incomplete or overdue placement documentation and forms.
- Maintain accurate records and data within Placement Management Systems, websites, handbooks and intranet resources.
- Assist with system upgrades, process improvements and continuous improvement initiatives across the WIL function.
- Contribute to a collaborative, service-focused team environment.
For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.
Skills and Experience Summary:
- Relevant tertiary qualifications and relevant experience, or an equivalent combination of education, training and experience.
- Proven ability to work effectively with a diverse range of stakeholders and contribute positively within a team environment.
- Experience supporting multiple work areas with competing priorities and varying service requirements.
- Strong organisational, time management and problem-solving skills, with the ability to meet deadlines.
- Excellent interpersonal, written and verbal communication skills, including experience providing high-quality customer service.
- Demonstrated ability to exercise discretion and manage confidential information appropriately.
- Strong attention to detail and ability to consolidate information from multiple sources while managing competing priorities.
- Demonstrated ability to learn and implement new systems, processes and procedures.
- Experience supporting projects and continuous improvement initiatives.
- Experience using computer software applications, preferably InPlace, PeopleSoft, Microsoft Word and Excel, or willingness to undertake training.
Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
How to Apply: Submit your CV along with a cover letter addressing your suitability for the role via the application portal before 11:30pm on the 1st of July.
A copy of the Position Description can be found on JOBS@UNSW.
Get in Touch:For queries about the role, please contact Senior WIL Officer, Danielle Colton: [email protected]
For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Partner, UNSW: [email protected]
*Applications sent via email will not be accepted, please apply via the application portal.
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional...
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Job Description:
- Employment Type: Full-time (35 hours per week)
- Duration: Fixed-term contract for 2 years
- Remuneration: $88,717 - $100,386 + 17% Superannuation + Leave Loading
- Location: UNSW Kensington Campus
About UNSW:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters:
The Work Integrated Learning (WIL) team supports Faculty initiatives that strengthen student engagement and enhance the student experience through work-readiness and professional development opportunities.
As the WIL Administrator, you will provide high-quality administrative support across Work Integrated Learning courses and student placements. Working closely with students, academic staff, and external placement providers, you will help ensure placement activities are delivered efficiently, compliantly, and in line with University and government requirements.
The role reports to the Senior WIL Officer (Team Lead) and supports WIL administration across the Faculty.
Responsibilities Summary:
- Provide administrative support across all WIL courses and placement activities, ensuring deadlines and compliance requirements are met.
- Act as the first point of contact for students, staff and external stakeholders, responding to enquiries and providing advice on WIL processes.
- Support placement eligibility and compliance checks prior to student placements.
- Coordinate administrative activities associated with WIL courses, including attendance, eligibility, results processing and documentation management.
- Manage placement allocations within the Placement Management System, including allocation of supervisors and academic liaisons.
- Process Education Teacher Supervision (TSUPP) payments accurately and efficiently.
- Monitor and follow up incomplete or overdue placement documentation and forms.
- Maintain accurate records and data within Placement Management Systems, websites, handbooks and intranet resources.
- Assist with system upgrades, process improvements and continuous improvement initiatives across the WIL function.
- Contribute to a collaborative, service-focused team environment.
For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.
Skills and Experience Summary:
- Relevant tertiary qualifications and relevant experience, or an equivalent combination of education, training and experience.
- Proven ability to work effectively with a diverse range of stakeholders and contribute positively within a team environment.
- Experience supporting multiple work areas with competing priorities and varying service requirements.
- Strong organisational, time management and problem-solving skills, with the ability to meet deadlines.
- Excellent interpersonal, written and verbal communication skills, including experience providing high-quality customer service.
- Demonstrated ability to exercise discretion and manage confidential information appropriately.
- Strong attention to detail and ability to consolidate information from multiple sources while managing competing priorities.
- Demonstrated ability to learn and implement new systems, processes and procedures.
- Experience supporting projects and continuous improvement initiatives.
- Experience using computer software applications, preferably InPlace, PeopleSoft, Microsoft Word and Excel, or willingness to undertake training.
Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
How to Apply: Submit your CV along with a cover letter addressing your suitability for the role via the application portal before 11:30pm on the 1st of July.
A copy of the Position Description can be found on JOBS@UNSW.
Get in Touch:For queries about the role, please contact Senior WIL Officer, Danielle Colton: [email protected]
For queries regarding the recruitment process, contact Lucy Gerondis, Talent Acquisition Partner, UNSW: [email protected]
*Applications sent via email will not be accepted, please apply via the application portal.
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
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