Student Wellbeing Case Management Advisor
- Macquarie University
- Australia, NSW
- Jun 12, 2026
Job Description:
PRIMARY DETAIL
· Base salary from $114,992 - $124,676 per annum plus 17% superannuation· Paternity leave cover - Full-time, fixed term contract until 18th December 2026.
· Based onsite Macquarie University, Wallumattagal Campus, North Ryde
Looking for a meaningful role where you can hit the ground running and create real impact? This parental leave cover position offers the chance to step into an established team, use your wellbeing expertise, and contribute to a safe, inclusive residential community.
You will coordinate and monitor complex student wellbeing cases within our student accommodation community, working closely with accommodation providers, university teams, and external services to ensure students receive effective, student-centred care.
About the Role
Reporting to the Manager Intake and Specialist Support, Student Wellbeing, you will:
Provide case management and wellbeing guidance to students in student accommodation and across the University.
Guide accommodation staff on referral pathways through Student Wellbeing services.
Complete mental health assessments, including risk factor assessment, safety planning, and referral to appropriate treatment options.
Coordinate and monitor care arrangements for students referred to external providers (e.g., emergency services, hospitals, mental health teams, GPs, legal services).
Identify, assess, and report on potential risks including harm to self/others, complex mental health concerns, and matters related to sexual assault, sexual harassment, or other harmful behaviours.
Assist in the coordination of residential life wellbeing activities, presentations, and workshops.
Work with accommodation providers to help develop a safe and inclusive culture in residential settings.
About Us
Macquarie University is a vibrant, innovative institution committed to inclusion, equity, and diversity. The Pro-Vice Chancellor (Dean of Students) team sits within the Deputy Vice-Chancellor (Academic) portfolio and is dedicated to ensuring students are well-supported throughout their university journey.
About You
You're a wellbeing professional who thrives in a fast-paced environment and is ready to step into a role with purpose and clarity.
Selection Criteria:
Degree or equivalent experience in Social Work, Health Services or a related discipline.
Knowledge of students in a residential environment and the Australian higher education system.
Expertise in conducting mental health assessments, including assessing risk factors such as risk of harm to self and others, safety planning, and referral to appropriate treatment options.
Expertise in student wellbeing projects and programs.
Experience developing and delivering guidance on sensitive topics for a culturally diverse audience, including people with disabilities and LGBTIQA+ identifying people.
Knowledge of student wellbeing, student safety, equity, and inclusion issues in higher education.
Experience in or knowledge of gender-based violence processes and trauma-informed approaches.
*Please note that this role is based on site on campus.
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: 28 June 2026
For role specific enquiries, please contact Tammy Wang, [email protected]
We reserve the right to progress or decline an application prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
28/06/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
Macquarie University
Macquarie University is a top-performing modern university situated in Sydney Australia. With its consistency in excellence and eminence over the years, Macquarie has become a five-star university....
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Job Description:
PRIMARY DETAIL
· Base salary from $114,992 - $124,676 per annum plus 17% superannuation· Paternity leave cover - Full-time, fixed term contract until 18th December 2026.
· Based onsite Macquarie University, Wallumattagal Campus, North Ryde
Looking for a meaningful role where you can hit the ground running and create real impact? This parental leave cover position offers the chance to step into an established team, use your wellbeing expertise, and contribute to a safe, inclusive residential community.
You will coordinate and monitor complex student wellbeing cases within our student accommodation community, working closely with accommodation providers, university teams, and external services to ensure students receive effective, student-centred care.
About the Role
Reporting to the Manager Intake and Specialist Support, Student Wellbeing, you will:
Provide case management and wellbeing guidance to students in student accommodation and across the University.
Guide accommodation staff on referral pathways through Student Wellbeing services.
Complete mental health assessments, including risk factor assessment, safety planning, and referral to appropriate treatment options.
Coordinate and monitor care arrangements for students referred to external providers (e.g., emergency services, hospitals, mental health teams, GPs, legal services).
Identify, assess, and report on potential risks including harm to self/others, complex mental health concerns, and matters related to sexual assault, sexual harassment, or other harmful behaviours.
Assist in the coordination of residential life wellbeing activities, presentations, and workshops.
Work with accommodation providers to help develop a safe and inclusive culture in residential settings.
About Us
Macquarie University is a vibrant, innovative institution committed to inclusion, equity, and diversity. The Pro-Vice Chancellor (Dean of Students) team sits within the Deputy Vice-Chancellor (Academic) portfolio and is dedicated to ensuring students are well-supported throughout their university journey.
About You
You're a wellbeing professional who thrives in a fast-paced environment and is ready to step into a role with purpose and clarity.
Selection Criteria:
Degree or equivalent experience in Social Work, Health Services or a related discipline.
Knowledge of students in a residential environment and the Australian higher education system.
Expertise in conducting mental health assessments, including assessing risk factors such as risk of harm to self and others, safety planning, and referral to appropriate treatment options.
Expertise in student wellbeing projects and programs.
Experience developing and delivering guidance on sensitive topics for a culturally diverse audience, including people with disabilities and LGBTIQA+ identifying people.
Knowledge of student wellbeing, student safety, equity, and inclusion issues in higher education.
Experience in or knowledge of gender-based violence processes and trauma-informed approaches.
*Please note that this role is based on site on campus.
How to Apply
To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).
Applications Close: 28 June 2026
For role specific enquiries, please contact Tammy Wang, [email protected]
We reserve the right to progress or decline an application prior to the application closing date.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
28/06/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
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