Academic Success Officer
- Macquarie University
- Australia, NSW
- Jun 11, 2026
Job Description:
PRIMARY DETAIL
Salary Package: Annual base from $114,992 - $124,676 per annum (HEW 7), plus 17% employer's superannuation and annual leave loadingAppointment Type: Full-time, continuing
Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde
Macquarie University is recruiting an Academic Success Officer (Learning Advisor) to join the dynamic Academic Success team within the Office of the Pro-Vice Chancellor, Education. Academic Success Officers design and deliver academic, digital, and professional literacies initiatives to maximise student success. This professional position includes delivering student-facing concurrent support initiatives, especially to those identified as being most at risk, supporting peer-led support activities, and designing and delivering impactful integrated or embedded workshops for students and/or staff.
You are committed to research-informed design and best practice in inclusive program delivery. High-level analytical and problem-solving skills, including the ability to think strategically and creatively, allow you to respond to student needs and institutional priorities. Equally, your positive and flexible approach to unexpected or changing circumstances enables you to support both colleagues and stakeholders thoughtfully and effectively. If you are energised by the opportunity to transform coursework students’ learning experience, this is a role in which you will thrive.
About Us
The Deputy Vice-Chancellor (Academic) is the Chief Academic Officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students. The Pro Vice-Chancellor (Education) is responsible for the University’s educational endeavour across all aspects of the educational lifecycle, including pathways and access, curriculum and educational capability development, educational outcomes and graduate success. The PVCE provides leadership in the development and implementation of strategies and programs to support the University’s education mission. The Academic Success team within this portfolio is responsible for the student-facing and staff-facing support to coursework students across the University.
How To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet to the selection criteria below:
Postgraduate qualification in education, teaching, or an academic literacies-related field.
Sustained relevant experience working with domestic and international students individually and in groups to support the development of academic and/or digital literacies and to maximise academic success at university.
Demonstrated capability in the end-to-end design and delivery of curricular and co-curricular initiatives in partnership with academics and other stakeholders.
Knowledge of the higher education sector and literature, including legislative and regulatory requirements relating to academic success and support for students.
Excellent communication and interpersonal skills.
Demonstrated capability to work productively with stakeholders in an exemplary professional, collaborative, and innovative team environment.
*Work hours may vary from time to time to accommodate business needs. As this is a student-facing role; it is expected that you will be available to work on campus most days of the week.
This role requires a National Police Check Clearance and applicants are preferred to hold a current Working with Children Check (WWCC) or be willing to obtain one.
Kindly note that this position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.
Role Specific Inquiries: A/Prof Pamela Humphreys, Director, [email protected]
Application Close: Sunday, 28 June 2026, 11:59PM
Please note that face-face interviews are expected to be conducted w/c 6 July 2026.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
28/06/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
Macquarie University
Macquarie University is a top-performing modern university situated in Sydney Australia. With its consistency in excellence and eminence over the years, Macquarie has become a five-star university....
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Job Description:
PRIMARY DETAIL
Salary Package: Annual base from $114,992 - $124,676 per annum (HEW 7), plus 17% employer's superannuation and annual leave loadingAppointment Type: Full-time, continuing
Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde
Macquarie University is recruiting an Academic Success Officer (Learning Advisor) to join the dynamic Academic Success team within the Office of the Pro-Vice Chancellor, Education. Academic Success Officers design and deliver academic, digital, and professional literacies initiatives to maximise student success. This professional position includes delivering student-facing concurrent support initiatives, especially to those identified as being most at risk, supporting peer-led support activities, and designing and delivering impactful integrated or embedded workshops for students and/or staff.
You are committed to research-informed design and best practice in inclusive program delivery. High-level analytical and problem-solving skills, including the ability to think strategically and creatively, allow you to respond to student needs and institutional priorities. Equally, your positive and flexible approach to unexpected or changing circumstances enables you to support both colleagues and stakeholders thoughtfully and effectively. If you are energised by the opportunity to transform coursework students’ learning experience, this is a role in which you will thrive.
About Us
The Deputy Vice-Chancellor (Academic) is the Chief Academic Officer of the University and is the member of the University Executive with overall responsibility for the planning, quality and delivery of education provided to Macquarie's undergraduate and graduate students. The Pro Vice-Chancellor (Education) is responsible for the University’s educational endeavour across all aspects of the educational lifecycle, including pathways and access, curriculum and educational capability development, educational outcomes and graduate success. The PVCE provides leadership in the development and implementation of strategies and programs to support the University’s education mission. The Academic Success team within this portfolio is responsible for the student-facing and staff-facing support to coursework students across the University.
How To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet to the selection criteria below:
Postgraduate qualification in education, teaching, or an academic literacies-related field.
Sustained relevant experience working with domestic and international students individually and in groups to support the development of academic and/or digital literacies and to maximise academic success at university.
Demonstrated capability in the end-to-end design and delivery of curricular and co-curricular initiatives in partnership with academics and other stakeholders.
Knowledge of the higher education sector and literature, including legislative and regulatory requirements relating to academic success and support for students.
Excellent communication and interpersonal skills.
Demonstrated capability to work productively with stakeholders in an exemplary professional, collaborative, and innovative team environment.
*Work hours may vary from time to time to accommodate business needs. As this is a student-facing role; it is expected that you will be available to work on campus most days of the week.
This role requires a National Police Check Clearance and applicants are preferred to hold a current Working with Children Check (WWCC) or be willing to obtain one.
Kindly note that this position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.
Role Specific Inquiries: A/Prof Pamela Humphreys, Director, [email protected]
Application Close: Sunday, 28 June 2026, 11:59PM
Please note that face-face interviews are expected to be conducted w/c 6 July 2026.
Why Join Us?
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation over 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.
We rank amongst the top employers in the Australian Workplace Employers Index. Explore the fantastic benefits available to you when you become part of the team at Macquarie University.
Flexible, hybrid work arrangements
17% Superannuation
Subsidised onsite parking options
Extensive training and professional development programs
Onsite childcare facilities to support working parents
Onsite vacation care during school holidays
Discounted health insurance
Subsidised membership at our Sport & Aquatic Centre
Access to an Employee Assistance Program for free and confidential support
Convenient onsite GP, imaging, and physiotherapy clinics
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.
Applications Close:
28/06/2026 11:59 PM
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page.
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