Student Support Advisor (Identified Roles)
- University of Canberra
- Australia, ACT
- Jun 6, 2026
Job Description:
- Empower Indigenous students to succeed, lead and thrive
- UC Level 5, Salary Range $81,918 pa - $93,070 pa plus 17% Super
- 2 x Full Time roles available | Identified Position
About us:
Dynamic and inclusive, the University of Canberra empowers, connects, and shares knowledge with the diverse people, cultures, and environments of Australia’s capital. Ranked number one in Canberra for graduate employment, skills development, and student support, UC delivers practical, industry-connected learning that leads to real-world success.
Through our Connected – A Decadal Strategy 2023-2032 , UC is committed to our purpose and values in leading the national education & research sector, championing equity, diversity, inclusion, and accessibility. The University of Canberra welcomes applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity, and individuals from culturally and linguistically diverse backgrounds.
About the opportunity:
Are you passionate about supporting students to achieve their academic goals and reach their full potential?
The University of Canberra is seeking two motivated, reliable and student-focused Student Support Advisors to join the Ngunnawal Centre to play a key part in supporting Aboriginal and Torres Strait Islander students throughout their academic journey, helping them build confidence, independence and success in their chosen disciplines.
Working closely with students, colleagues and community stakeholders, you will provide proactive support, foster engagement, strengthen retention initiatives and contribute to programs that empower Indigenous students to become independent learners and future leaders.
Key Responsibilities:
- Build and maintain positive relationships with students, staff and community stakeholders.
- Represent the Ngunnawal Centre at University and community events, including Open Day, Career Expos and outreach activities.
- Support Indigenous student engagement, retention and academic success.
- Engage with students through a variety of channels, including face-to-face, phone, email and social media.
- Coordinate and promote opportunities such as scholarships, awards and support services.
- Contribute to a welcoming, culturally safe and supportive environment for students.
About You:
You are a consistent, dependable and highly organised professional who is passionate about student success. You enjoy building meaningful relationships and take pride in delivering exceptional support and service.
Please note, this position has a strong involvement with and requires a deep understanding of the issues relating to and affecting Aboriginal and Torres Strait Islander People, as well as an ability to communicate sensitively and effectively in this regard. The University is committed to increasing the representation of Aboriginal and Torres Islander People within our University community, and we welcome applications for this position from Indigenous candidates only.
Offerings/ Benefits/ Culture:
The University offers excellent conditions and benefits which can be explored on our “Work at UC” site which includes:
- Flexible working arrangements
- Family-friendly policies
- On campus Gym, Medical services, Cafes, Post office, Supermarket and Early Childhood Education and Care facilities.
- Professional Development offerings (study assistance, corporate programs and discounts)
- Access to Employee Assistance Program and a corporate private Health Plan (Bupa)
What we need from you: To be considered for this position, we require your CV and a cover letter outlining how you can contribute to the Ngunnawal centre and UC life.
Position Description: Student Support Advisor UC5.pdf
WWVP: The University of Canberra is committed to the safety of vulnerable and young people. As such, the successful candidate will be required to have a current ACT working with vulnerable people registration.
For job specific information: please contact Tamara Chatfield, Centre Manager, Ngunnawal Centre, [email protected].
For recruitment and application questions: please contact the Talent Solutions team on 02 6206 3867 or email [email protected]. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.
Closing date: 11.55pm, Sunday 21 June 2026
