Senior Lead, M&DX Strategy Implementation
- University of New South Wales
- Australia, NSW
- Jun 5, 2026
Job Description:
- Employment Type: Full Time (35 hours per week)
- Duration: Fixed Term Contract until December 2027
- Remuneration: Attractive Remuneration Package
- Location: Kensington NSW (Hybrid Flexible Working)
Why your role matters
The Marketing & Digital Experience team at UNSW plays a critical role in strengthening student recruitment and elevating the University’s global reputation. The team is responsible for positioning UNSW as the preferred destination for both domestic and international students, while enhancing brand distinctiveness and amplifying the University’s globally recognised expertise and impact.
Reporting to the Associate Director, M&DX Strategy & Transformation, the Senior Lead – M&DX Strategy Implementation provides both strategic and operational leadership across the Marketing & Digital Experience portfolio. Working closely with the Executive Leadership team, the role leads the definition, design, planning, delivery and performance monitoring of high-impact strategic initiatives across M&DX and in collaboration with faculties and divisions across the University.
The position holds end-to-end responsibility for the M&DX commercial strategy, driving innovation and leading the successful implementation of transformative initiatives that strengthen UNSW’s ability to attract high-calibre students, academics, partners and collaborators from Australia and around the world. A key focus of the role is building and maintaining strong relationships with senior stakeholders across faculties, divisions and external partners to secure engagement, alignment and successful adoption of strategic initiatives.
Leading a small team of direct reports while overseeing multiple internal and external vendor teams comprising hundreds of resources, this role will ensure the successful execution of complex, large-scale programs aligned to the University’s strategic objectives.
Specific accountabilities include:
- Lead the development and implementation of major strategic initiatives, such as the program area of the MDX Transformation function, comprising: MDX Commercial Strategy, process improvement and automation, MDX technology program management and operating model change and enablement policies, planning frameworks, and operating models.
- Provide strategic and operational input to ongoing projects, transformation efforts, and key DESE and DSIEE divisional priorities.
- Manage relationships and collaborate with executives across the University, project sponsors, and team leads to ensure alignment and project success.
- Responsible for management of the functional portfolio coordination unit that provides central oversight and project directorship to all major M&DX projects.
About You:
- A relevant tertiary qualification with extensive relevant experience or an equivalent level of knowledge gained through any other combination of education, training and/or student recruitment experience.
- Advanced commercial acumen and understanding of sales and marketing performance levers, with an ability to set targets, plan complex work plans and review return on investment.
- Strong experience shaping institutional strategy through new market, channel and pricing strategy.
- Demonstrated experience in strategic planning, program design, and implementation
- Proven ability to manage complex projects end-to-end fully independently and deliver outcomes in ambiguous or high-stakes environments.
- Strong understanding of strategic and political issues within the Higher Education sector and knowledge of the University’s governance, policy and procedure frameworks.
- Advanced stakeholder engagement skills, including experience working with senior executives and cross-functional teams.
- Excellent written and verbal communication skills, with the ability to craft messaging and materials for executive audiences.
- Ability to navigate large, complex organisational environments and influence decision-making at multiple levels.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Sunday 21st June 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Job queries contact: Chloe Gane, Talent Acquisition Consultant E: [email protected] (applications to the address cannot be accepted, please apply online)
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional...
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Job Description:
- Employment Type: Full Time (35 hours per week)
- Duration: Fixed Term Contract until December 2027
- Remuneration: Attractive Remuneration Package
- Location: Kensington NSW (Hybrid Flexible Working)
Why your role matters
The Marketing & Digital Experience team at UNSW plays a critical role in strengthening student recruitment and elevating the University’s global reputation. The team is responsible for positioning UNSW as the preferred destination for both domestic and international students, while enhancing brand distinctiveness and amplifying the University’s globally recognised expertise and impact.
Reporting to the Associate Director, M&DX Strategy & Transformation, the Senior Lead – M&DX Strategy Implementation provides both strategic and operational leadership across the Marketing & Digital Experience portfolio. Working closely with the Executive Leadership team, the role leads the definition, design, planning, delivery and performance monitoring of high-impact strategic initiatives across M&DX and in collaboration with faculties and divisions across the University.
The position holds end-to-end responsibility for the M&DX commercial strategy, driving innovation and leading the successful implementation of transformative initiatives that strengthen UNSW’s ability to attract high-calibre students, academics, partners and collaborators from Australia and around the world. A key focus of the role is building and maintaining strong relationships with senior stakeholders across faculties, divisions and external partners to secure engagement, alignment and successful adoption of strategic initiatives.
Leading a small team of direct reports while overseeing multiple internal and external vendor teams comprising hundreds of resources, this role will ensure the successful execution of complex, large-scale programs aligned to the University’s strategic objectives.
Specific accountabilities include:
- Lead the development and implementation of major strategic initiatives, such as the program area of the MDX Transformation function, comprising: MDX Commercial Strategy, process improvement and automation, MDX technology program management and operating model change and enablement policies, planning frameworks, and operating models.
- Provide strategic and operational input to ongoing projects, transformation efforts, and key DESE and DSIEE divisional priorities.
- Manage relationships and collaborate with executives across the University, project sponsors, and team leads to ensure alignment and project success.
- Responsible for management of the functional portfolio coordination unit that provides central oversight and project directorship to all major M&DX projects.
About You:
- A relevant tertiary qualification with extensive relevant experience or an equivalent level of knowledge gained through any other combination of education, training and/or student recruitment experience.
- Advanced commercial acumen and understanding of sales and marketing performance levers, with an ability to set targets, plan complex work plans and review return on investment.
- Strong experience shaping institutional strategy through new market, channel and pricing strategy.
- Demonstrated experience in strategic planning, program design, and implementation
- Proven ability to manage complex projects end-to-end fully independently and deliver outcomes in ambiguous or high-stakes environments.
- Strong understanding of strategic and political issues within the Higher Education sector and knowledge of the University’s governance, policy and procedure frameworks.
- Advanced stakeholder engagement skills, including experience working with senior executives and cross-functional teams.
- Excellent written and verbal communication skills, with the ability to craft messaging and materials for executive audiences.
- Ability to navigate large, complex organisational environments and influence decision-making at multiple levels.
For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW
Benefits and Culture:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.
Our benefits include:
- Flexible working options.
- Career development opportunities.
- 17% Superannuation contributions and additional leave loading payments.
- Additional 3 days of leave over Christmas period.
- Discounts and entitlements (retail, education, fitness).
For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
- National and International Criminal history checks
- Entitlement to work and ID checks
- Working With Children Checks
- Completion of a Gender-Based Violence Prevention Declaration
- Verification of relevant qualifications
- Verification of relevant professional membership
- Employment history and reference checks
- Financial responsibility assessments/checks.
- Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Sunday 21st June 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.
Job queries contact: Chloe Gane, Talent Acquisition Consultant E: [email protected] (applications to the address cannot be accepted, please apply online)
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
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