Program Enterprise Architect - Salesforce Program

PRIMARY DETAIL

Summary: Our Student 360 Program is seeking a Program Enterprise Architect to join a dynamic and complex digital transformation for an initial Fixed Term full time opportunity. 

The Role  

The Student 360 (S360) Program is a key component of the University’s digital transformation strategy and will establish a digital platform based on Salesforce Education Cloud for student support and administration. The Program will improve our students’ experiences by providing more streamlined and personalised service delivery, integrating data from multiple systems, and facilitating faster and easier resolution of service requests. 

S360 will leverage the foundational capability of Salesforce Education Cloud, MuleSoft and AWS Connect. Future projects within the Student 360 Program are also planned beyond 2026. This is an excellent opportunity to contribute to our university's digital transformation journey. 

We are seeking a dynamic Enterprise Architect who has extensive experience providing architectural governance and IT strategic direction in support of large-scale, complex IT Programs.  The role will need to work collaboratively with IT operations, however it will report into the S360 Program’s Release Manager and will play a critical part in laying the foundation for the Program’s success. 

This role is responsible for defining and managing the S360 Program’s architectural strategy and plan for its multi-year implementation, providing design authority to meet Program goals.  You will lead the Program’s architectural engagement with University IT operations and architecture teams, to ensure our technology assets and investments are aligned with the University’s strategic objectives and standards.  The role will also direct and support Solutions Architects to scope, price and design solutions to meet the Program’s objectives, planning and defining any changes to the existing architectural environment.  Whilst the role is expected to be strategic, you will also be expected to step in and directly support Program delivery. 

About You 

You will be a highly experienced Enterprise Architect, specialising in the higher education sector, having worked either in-house or as a seasoned consultant to one or more Australian universities. Your specific experience will have included major student digital transformation programs in complex heterogenous environments. You will be knowledgeable of contemporary themes and issues in higher education – from customer, organisation, and technology perspectives. 

You will have a solid understanding of sound architectural method and experience in leading others in improving architectural practice maturity and the practical adoption of architectural best practice and frameworks such as TOGAF. You will have experience undertaking strategic planning in consultation with the business and have well-developed skills in defining and communicating target and transitional architectures and roadmaps across all architectural domains (including information risk and security). 

You will have excellent interpersonal and communication skills, strong stakeholder management, and the ability to build and maintain relationships with colleagues, technical, and business stakeholders at multiple levels in the organisation, including executives. You will have strong commercial awareness and extensive experience with IT sourcing and supplier management, and a solid understanding of the value levers across service strategy, design, transition, and operations. 

You will be a self-starter and enjoy working in a dynamic environment as a team player, are motivated by the outcomes and challenges of owning and driving the sustainability and success of a highly critical Program, with a methodical and consultative approach in your work. 

About Us 

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 60 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today. 

To Apply 

To be considered for this position, please apply online and attach your resume and a separate brief cover letter that outlines how you meet the selection criteria above: 

• Tertiary qualifications in a related discipline or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development. 

• Demonstrated experience influencing and building strong relationships and managing diverse stakeholder expectations and competing interests to position the IT function as a strategic partner and enabler of reform within a complex business environment. 

• Significant relevant expertise and demonstrated knowledge of contemporary best practice, trends, and issues impacting business models and technology enablement that are applicable to CRM (Salesforce). 

• Demonstrated experience with the development of IT portfolio architectures, technology roadmaps and standards aligned with IT and business strategy. 

• Proven ability to provide technical design assurance over both internally produced and third-party solution architecture and systems design deliverables to ensure fitness for purpose and compliance with standards within a complex and formalised environment. 

• Demonstrated knowledge of architectural method and standard architectural frameworks, and experience with their application in a complex enterprise environment, which may be supported by relevant certifications (such as TOGAF). 

*This position requires a criminal record check*

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

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