Mature Future Student Advisor

Are you passionate about empowering mature students to achieve their education goals? Join James Cook University (JCU) as a Mature Future Student Advisor in our Marketing, Future Students and Admissions Directorate.

• Join a values-based organisation with a flexible and supportive working environment
• Drive JCU’s recruitment efforts for domestic non-school leaver markets
• Full-time, continuing position | Townsville or Cairns
• $ 94,374.07 - $ 104,359.73 per year plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits

ABOUT THE ROLE

As the Mature Future Student Advisor you’ll lead the development and implementation of recruitment strategies for domestic non-school leaver students, positioning JCU as the university of choice. Collaborating with industry, community organizations, government, and Registered Training Organisations, you’ll establish impactful partnerships to drive engagement and recruitment. Your responsibilities will include managing campaigns, analyzing their effectiveness, and benchmarking competitor activities to ensure JCU’s offerings meet market demands. Additionally, you’ll contribute to creating a high-performance culture within the team, emphasizing respect, teamwork, and continuous improvement.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Degree qualifications and experience or a combination of significant experience and education/training relevant to the role.
• Demonstrated experience working with prospective non-school leaver or graduate students in a student recruitment context.
• Proven ability to develop technical product knowledge and an understanding of general sales trends and techniques.
• Significant organisational problem-solving skills, with the ability to exercise judgement to manage own workflow and prioritise to ensure deadlines and targets are met in a high-volume work environment.
• Experience using a range of applications for example MS Office, marketing automation, and CRM.
• High level written and oral communication skills in dealing with people from a variety of backgrounds both internal and external to the organisation.
• Sound knowledge of University student policies, procedures or protocols and the tertiary entrance application process (desirable).

Special Conditions

• It is a requirement of this position to participate in operational activity outside of the recognised normal span of hours in accordance with the Enterprise Agreement.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

Applications close on Sunday 8 December at 11:55 PM AEST.

For any enquiries about the role, please contact Claudia Pfoeffer on 07 4781 4108 or email [email protected].

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.