Administration Assistant

- Flexible, inclusive work environment with generous remuneration and benefits
- Two fixed-term positions are available
- Remuneration package of up to $83,954, including 17% Superannuation

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

Southern Cross Analytical Research Services (SCARS) at Southern Cross University provides commercial and research analytical services through two key teams: Environmental Analysis Laboratory (EAL) and Analytical Research Laboratory (ARL).

The EAL offers a range of testing procedures, specialising in agricultural plant and soil, environmental and contaminant, acid sulfate soil and rock, compost, potting mix, and landscape soil, hair, water and wastewater testing.

The ARL plays a key role in providing the private and public sector with a range of phytochemical analytical services and quality testing of pharmaceutical raw materials and products to satisfy regulatory requirements.

The SCARS team is seeking an Administration Assistant to provide a broad range of integral administrative support to these teams. The role will be primarily based in EAL. Your core responsibilities will include:

• Receipt commercial and research sample information into the Laboratory Information Management System (LIMS).
• Respond to client enquiries and redirect or assist as required, receipt payments, collate and file documents.
• Liaise with external laboratories regarding results, invoicing and accounts.
• Organise, package and courier samples to external laboratories and sampling kits to clients; manage equipment hire.

You will have strong attention to detail and excellent customer service skills, with the ability to work in a close team environment. This is not your typical administration role; you will have the unique opportunity to collaborate with our research scientists. More specifically, you will have:

• Experience and in general office and computer-based administration systems, including Microsoft Office Suite. 
• Willingness to learn and perform sample logging using a Laboratory Information Management System (LIMS).
• Readiness to wear a lab coat and embrace hands-on tasks in a lab setting.
• Capacity to work in a fast-paced environment.
• Ability to communicate effectively with good oral and written communication

Our staff benefit from flexible work arrangements, including generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. These positions are:

• One full-time (35 hours per week) and one part-time position available; fixed-term (7 months).
• Located at Lismore, NSW 2480.
• HEW Level 3. The base salary ranges from $65,762 - $71,756 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $83,954.52.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].  

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position. .

Additional information is available in the position description or by contacting:

Name: Graham Lancaster, Senior Manager

Phone: 02 6620 3678
Email: [email protected] 

Closing Date: 11.30pm AEST, 15 November 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.