Content Designer - Marketing and Communication

• Marketing & Communication

• Full-time, permanent position

• Base salary will be in the range $89,861 - $96,402 + 17% Superannuation (HEW Level 6) 

• Based at our St. Lucia Campus

About This Opportunity  

The University of Queensland’s user and stakeholder needs are evolving, with our web presence needing to evolve to meet these needs. As Content Designer, you are responsible for creating, updating and reviewing content for the web. Working alongside a team of content specialists, you’ll write high-quality content that meets user needs and supports the implementation of the UQ Content Strategy.

Join us in this dynamic and collaborative environment and help elevate UQ’s digital future.

Key responsibilities will include, but are not limited to: 

• Work to develop core content (working with other marketing and communication teams, such as Analytics and UX, to determine the the best way to meet user needs) for UQ websites that supports agreed business goals and user needs.

• Advocate for best practice in content development with reference to the digital behaviour of stakeholders, including developing and delivering training to the wider content authoring community.

• Write, edit and review high-quality written content for websites and campaigns in line with UQ’s written style guide and digital tone of voice for brand.

• Act as an advisor and editor, while working closely with business areas and subject matter experts, to deliver stakeholder-centred content.

• Review, edit and approve for publication content produced by content creators across the university.

• Develop well structured, accurate and accessible digital content in line with legal and regulatory guidelines as well as usability principles.

• Undertake content research and development including briefing, writing, sourcing, reviewing and coordinating all new content to keep key channels up to date and ensure the content continues to meet user needs.

About UQ 

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.  

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community. 

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as: 

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave 

• 17% superannuation contributions 

• 17.5% annual leave loading 

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight 

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family 

• UQ Study for Staff 

• On campus childcare options 

• Affordable parking (from just $5.75 a day) 

• Salary packaging options 

About You

Our ideal candidate has a strong background in writing and also understands how users engage with online content. You’ll be comfortable working with specialists from other areas, including UI, UX, marketing and communication, and you’ll have experience working with internal stakeholders. Most of all, we’re looking for someone who is curious, can deliver high- quality work and can manage the complexities of working in a large organisation.

• Undergraduate or honours qualification in communication, journalism, writing or a related field; or an equivalent combination of experience and/or education/training.

• Demonstrated experience writing and editing content, including an aptitude for translating jargon-heavy and complex information into simple, usable language. 

• Great attention to detail, including an ability to check content for style, sense and correct use of HTML tags. 

• Strong planning and organisational skills, including an ability to manage multiple projects and deadlines. 

• Effective interpersonal skills with an ability to communicate clearly with subject matter experts, technical staff and university stakeholders at all levels. 

• Ability to adapt to changing priorities and challenging situations. 

• Ability to help your team by taking initiative and prioritising your own work. 

• Familiarity with content management systems such as Drupal, accessibility standards, basic HTML tags and digital best practice. 

• Broad knowledge of digital marketing and social media content, including targeted content. 

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.

Work Rights: 

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

Questions?  

For more information about this opportunity, please contact Rory Daly, Content Strategist at [email protected] For application queries, please contact [email protected] stating the job reference number (below) in the subject line.  
 

Want to Apply?  

All applicants must upload the following documents in order for your application to be considered: 

• Cover letter summarising how your background aligns to the ‘About You’ section   

• Resume  

Other Information  

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.  

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments. 

Applications close Thursday, 31 October 2024 at 11.00pm AEST (R-44642). Please note that interviews have been tentatively scheduled for Thursday, 7 November 2024. 

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