Student and Academic Administration Officer

• Medical School

• Full-time, fixed-term position through to 31st December 2025

• Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)

• Based at our Herston Campus

About This Opportunity 

We are seeking a motivated, energetic and organised Student and Academic Administration Officer in the Medical School to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. This position is responsible for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.

Key responsibilities will include: 

• Provide timely and accurate information to students, staff and other stakeholders within the University policies and procedures framework, guidelines, and relevant legislation.

• Undertake academic administration tasks including updating electronic course profiles and Blackboard sites, timetabling, production of exam papers, grade uploads and amendments.

• Assist with the implementation and review of strategies and work practices which will improve the workflow, efficiency and effectiveness of Student and Academic Administration

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 26 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working option, times, purchased.

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• Salary packaging options

About the Faculty of Health, Medicine and Behavioural Sciences

The newly established Faculty of Health, Medicine and Behavioural Sciences will be an interdisciplinary powerhouse of innovation and collaboration to lead integrated solutions to the needs of the communities we serve locally and globally. UQ offers one of the widest ranges of health and behavioural sciences programs of any Australian university, and the ambition for this new Faculty will be to will be to leverage its unified suite of esteemed schools, institutes and centres to unlock opportunities within UQ and with external partners

About You  

• An undergraduate degree in a relevant field or an equivalent combination of relevant experience and/or education/training.

• Self-motivated, with the ability to exercise initiative and to work both independently and as part of a team.

• High level of organisational skills and the ability to prioritise and meet deadlines whilst maintaining accuracy and attention to detail.

• Outstanding written and verbal communication skills, with a focus on providing outstanding customer service to diverse stakeholders.

• An empathetic and professional approach to handling confidential or sensitive matters.

• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and knowledge of university systems (e.g. Blackboard, UniTask, SI-net and UQ Reportal) or the ability to rapidly gain such knowledge.

• Adaptability and the willingness to embrace new technology and administrative processes.

• Familiarity with University policy and procedures, or the ability to rapidly gain such knowledge.

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check.

Questions? 

For more information about this opportunity, please contact Manager, Student and Academic Administration, Dennison Lindberg, [email protected].  For application queries or a full position description, please contact [email protected] stating the job reference number (below) in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section  

• Resume 

Other Information 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close Monday 4th November at 11.00pm AEST (R-43649). Please note that interviews have been tentatively scheduled for 11th November.