Manager - Digital Workspace Technology and Services

• Continuing, Full Time
• Digital Services Directorate
• CQUniversity Rockhampton, Melbourne or Sydney
• Higher Education Worker Level 9 
• Total Remuneration $147,402 to $154,253 pa (including salary of $124,557 to $130,346 plus 17% superannuation and leave loading) ​​​​​

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

An exciting leadership opportunity is available for an experienced manager with expertise in digital workspaces to join our Digital Services Directorate. Digital Services works to deliver high quality tech support for learning, teaching, research, and corporate functions across the University. The Directorate fosters an innovative and agile team environment and is committed to staff development and keeping up with emerging trends in technology and user experience. 

In this role, you will lead a team of dedicated field services and teaching technologies staff to deliver high-quality technical support and deployment of digital workspace technologies to meet the evolving needs of the University. You will undertake changes required to implement virtual labs at scale, computers and devices that support a more agile CQU, enabling us to be more efficient with space and address a significant deferred maintenance backlog in deployed technical assets.

You will bring to this role your high-level technical expertise, problem solving skills and excellent project management competencies alongside experience in digital workspace and best practice adoption strategies.

Be Rewarded

• 6 weeks annual leave 
• Generous carers and parental leave
• Flexible and inclusive work / life balance
• Fantastic staff professional / career development opportunities
• Access to an Employee Assistance Program

Position Requirements

• Qualifications and certifications in project management methodologies, ITIL and/or business analysis.
• Excellent oral and written communication, with the ability to explain technical concepts, advise clients on solutions, and handle sensitive client interactions. 
• Proven ability to lead, mentor, and support a team, working both autonomously and collaboratively to achieve successful outcomes. 
• Proven ability to lead decision-making, negotiate outcomes with stakeholders, deliver medium to large projects, and prioritize tasks to meet deadlines under pressure. 

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives

Applications Close: 11:59pm, Wednesday, 03 July 2024 

Job Requisition ID: 4773

Contact Details: 

Jessica Lees

(07) 4923 2014

[email protected]

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.