International Student Advisor

- Full time, fixed-term (12 month) role
- Based at our beachside Gold Coast Campus, with option for hybrid work
- Remuneration up to $99,971 including 17% super

About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Student Support team is seeking an International Student Advisor to support University students throughout their studies, promoting international student satisfaction and retention. Your core responsibilities will include:

• Provide comprehensive support to international students, addressing administrative, academic, and pastoral issues, as well as visa compliance concerns.
• Collaborate with the Manager, International Student Support Services to deliver student support activities, including arranging stipends, tutors, travel and academic monitoring.
• Develop and implement programs to enhance student experience, including orientation, academic support, and crisis care.
• Monitor student outcomes, identify at-risk students, and develop intervention strategies to support their academic success.
• Foster a positive campus community by promoting cross-cultural integration, hosting social events, and maintaining accurate student records.

About you

The successful candidate will be working in a dynamic and supportive environment where cultural diversity and inclusivity are highly valued. You will be passionate about supporting international students and have a strong understanding of Australian government legislation pertaining to international students. More specifically, you will have:

• A relevant tertiary qualification and at least 2 years’ experience providing support to international tertiary students, or equivalent.
• Demonstrated high-level interpersonal skills and ability to navigating complex cultural and linguistic nuances to deliver client-centred solutions.
• Excellent organisational skills and a demonstrated ability to work independently.
• Knowledge of Australian government legislation pertaining to international students.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, fixed term (12 months).
• Located at Gold Coast, QLD 4225.
• HEW Level 5. The base salary ranges from $76,892 - $85,445 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $99,971.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Further information

Additional information is available in the position description or by contacting:

Name: Mr Jacky Zhang, Manager International Student Support Services
Phone: +61 7 5589 3346
Email: [email protected]

Closing Date: 11.30pm AEST, Wednesday 3 July 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.

International Student Advisor (HEW 5) May 24_1.pdf

19/06/2024