Manager, Global Operations and Compliance

- Harness the power of data analytics to guide strategic decisions, contributing to exciting global growth
- Lead the way in developing systems and processes for global operations and compliance
- Based at Gold Coast or Lismore. Generous relocation assistance is available

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

The Manager, Global Operations and Compliance will play a pivotal part in developing and maintaining systems, processes, and reporting to support the Global Office, with a strong focus on continuous improvement and development. Your expertise will be crucial in creating an international education compliance framework aligned with major regulatory frameworks, while utilising data and analytics strategically to inform operational planning.

You will provide executive support to the Global Recruitment and Admissions Committee (GRAC), coordinate stakeholder groups and monitor risks associated with student recruitment, compliance, mobility, and partnerships. Your role will involve staying abreast of international education compliance and risk trends to ensure the University remains in compliance and follows best practices.

You will have the opportunity to offer authoritative advice, training, and support on international education compliance and risk to senior officers, staff, and committees. Building and maintaining relationships with key stakeholders, both internal and external, will be a key aspect of this role. Additionally, you will lead and supervise the Global Operations and Compliance team, setting team standards and implementing systems and technology solutions to support compliance efforts.

If you are a strategic thinker with a strong background in international education compliance and risk management, and are passionate about making a positive impact in the field of higher education, we invite you to apply for this exciting opportunity to join our team and contribute to the continued success of our global initiatives.

As the Manager, global Operations and Compliance you demonstrate expertise in data analytics and reporting, particularly in compliance, marketing, and recruitment. Proficiency in major regulatory frameworks such as the ESOS Act, National Code, and Student Visa Regulations is essential as is a strong understanding of current trends in International Higher Education is required.

The ideal candidate will possess extensive administrative experience in quality assurance, compliance, or risk management, with the ability to review, design, and improve systems and procedures. In addition, you should be adept at analysing policy information and providing quality advice to staff at various levels.

The ability to work effectively within a team is crucial, along with exceptional oral and written communication skills. You should also be able to work independently under limited supervision, demonstrating initiative, problem-solving abilities, and sound judgment.

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Gold Coast or Lismore. Generous relocation support available.
• HEW Level 8. The base salary ranges from $111,116 - $122,525 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $143,354 per annuum.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected].

Additional information is available in the position description or by contacting:

Name: Ms Kristy Ansell, HR Manager (Recruitment)

Phone: 0450 034 553

Email: [email protected]

Closing Date: 11.30pm AEDT, 26 May 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.