Banquet Manager

• Customs House

• Full-time fixed term position for up to 3 years

• Base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (Catering Level 5)

• Based at Customs House

About This Opportunity 

An excellent opportunity exists for an experienced, enthusiastic and career-focused Banquet Manager to join the professional team at Customs House, one of Brisbane’s premier restaurant and function venues.

As Banquet manager, you’ll be a key part of our operations, requiring top-notch organisational skills, a calm approach under pressure, and strong interpersonal abilities. Your commitment to excellence will drive our team to consistently deliver quality service and unforgettable dining experiences. We’re looking for a dedicated professional with at least 3 years in a supervisory or management role in a five-star establishment, ready to take the next step in their career at Brisbane’s premier venue.

Key responsibilities will include: 

• Supervise restaurant service and assist in banquets as needed.

• Manage electronic restaurant diary and coordinate with Event Coordinators and Kitchen.

• Oversee menu and wine list development, cost control, and POS updates.

• Handle stock control, ordering, reconciliation, and end-of-shift security.

• Engage with clients, ensuring satisfaction and addressing concerns.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• Salary packaging options

About You  

• Relevant degree/diploma or equivalent experience, with at least 3 years in a supervisory role.

• Five-star hotel/restaurant experience with current Queensland Liquor Approved Manager qualifications (RSA & RMLV).

• Strong food and wine knowledge, POS programming skills, and proven experience in high-profile dining.

• Excellent communication, organisational, and negotiation skills with a solid understanding of WHS standards.

• Ability to work under pressure

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia check.

Work Rights: 

Visa sponsorship may be available for this appointment.  

Questions? 

For more information about this opportunity, please contact Benjamin Hawley at [email protected]
For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section  

• Resume 

Other Information 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close on Monday 9th December 2024 at 11.00pm AEST (R-45014).