Applications Specialist

    Institution Info
    Macquarie University Balaclava Road
    North Ryde, NSW, Australia Phone: 02 9850 7111
    Web Site:

    Institution Profile

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North Ryde Campus, NSW 

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Job Description:

• Salary Package: From $97,783 to $106,018 per annum (HEW Level 7), plus 17% employer's superannuation and annual leave loading.
• Appointment Type: Full time, continuing role
• Location: Macquarie University, North Ryde


Macquarie University Information Technology (MQ IT) embraces the university mission to be bold, distinctive, progressive and transformational. Information Technology is a trusted business partner with an ethos of service, and we pride ourselves in the application of a strong collaborative partnership approach to transformation across the University. We strive for the efficient provision of services to better support the areas where we should be unique across the education, research and health portfolios within the University.

Application Services is responsible for providing the ongoing Business as Usual management and support activities associated with applications, platforms and technologies managed by MQ IT.

The Applications Specialist (Workday Learning, Performance Management and Talent) will be responsible for implementation and ongoing configuration and maintenance across the Workday Learning, Performance Management and Talent modules.

About You

You are an experienced IT professional with expert knowledge in Workday support functions, processes and procedures, particularly in relation to implementation and maintenance of Learning, Performance Management and Talent modules in an enterprise work environment, including day-to-day support and troubleshooting, application configuration and maintenance, and implementation of ongoing enhancements including business improvements and new product releases.

You have a strong understanding of IT service management concepts and experience working with one or more SDLC methodologies. You are solution-focused with highly developed analytical and problem-solving skills and can demonstrate a strong track record in system configuration and support to resolve tenant configuration, business process, data and/or integration issues and identify areas for improvement to optimise the implementation and success of the Workday HCM platform.

About Us

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 56 years ago, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today.

To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:

  • Knowledge and extensive experience as a subject matter expert in Workday support functions, processes and procedures, particularly in relation into Workday application support requirements (desirable: experience with Learning, Talent and Performance modules).
  • Experience in course authoring tool software such as Articulate (desirable)
  • Experience across significant aspects of the following application support capabilities including requirements analysis, design, build and configuration, test, change management and training, release management, monitoring, tuning, and maintenance.
  • Experience in incident management, including response, resolution and post-incident analysis of major incidents.
  • Highly developed analytical and problem-solving skills including the ability to analyse and interpret requirements and information from numerous sources.
  • Strong communication skills, including the ability to communicate with clients and colleagues with impact and credibility, and the ability to assess business needs, build relationships and manage stakeholder expectations.
  • Time management skills and ability to balance competing demands to effectively prioritise tasks and achieve deadlines, on an individual basis as well as for a team.

*This position requires a criminal record check.

General Enquiries: Lizzy Nguyen, HR Consultant via

Applications Close: Thursday, 27 January 2022 at 11:59pm (AEST)

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

27/01/2022 11:59 PM

Equity & Diversity Statement

At Macquarie University, we are committed to providing a working environment where each individual is valued, respected and supported to progress. Our priority is to ensure culture, policies and processes are truly inclusive and that no-one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion. We encourage everyone who meets the selection criteria and shares Macquarie University’s values of scholarship, empowerment and integrity to apply.

Learn more about our progress towards Equity, Diversity and Inclusion.



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